PROOF IS IN THE PAST

Written By Customer: Jared Koontz

Roofing | Siding | Gutters | Windows & Doors

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As I write this, I'm sitting comfortably in my beautifully restored home, and I feel a profound sense of gratitude towards SPG Roofing & Exteriors and their incredible team, particularly Chris Sheets, our sales representative. It's hard to believe that just a few months ago, our home was severely damaged by a tornado that swept through our neighborhood in 2022. The devastation was heart-wrenching, with our roofing, siding, windows, doors, and gutters all taking a major hit.

The aftermath of the tornado was overwhelming, to say the least. We faced a mountain of repair needs and the daunting task of dealing with insurance claims. That's when SPG Roofing & Exteriors stepped into our lives. Chris Sheets, with his calm and professional demeanor, reassured us from our very first meeting. He wasn't just a sales representative; he was a partner in our journey to rebuild our home and our lives.

Chris and the SPG team took on the challenge of negotiating with our insurance carrier to ensure that the expenses for the repairs were fully covered. This was no small feat, and their expertise and persistence paid off. They meticulously documented the damages and communicated effectively with the insurance company, advocating on our behalf. Thanks to their efforts, our insurance covered not only the necessary replacements but also allowed us room to opt for several upgrades.

We decided to maximize the claim process by paying for select enhancements to our home. With SPG's guidance, we upgraded to energy-efficient windows and a more durable roofing material, which not only enhanced our home's aesthetics but will also provide us with long-term benefits in terms of energy savings and increased property value. Every choice we made was supported by SPG's knowledgeable suggestions and transparent pricing.

The work itself was executed with an impressive level of professionalism and efficiency. Each team that came to our home was courteous, punctual, and highly skilled. They worked diligently, often under challenging weather conditions, to ensure our home was not just restored but transformed into a place safer and more beautiful than before. The new roofing and siding complemented the roofing and windows perfectly, creating a harmonious exterior that makes our home stand out in the neighborhood.

Throughout the entire process, Chris kept us informed and involved. He was always available to answer our questions, address our concerns, and guide us with his expertise. His dedication to our project made us feel like we were his top clients, although we know he was managing multiple projects.

In closing, we are not just grateful for the end result; it's not just the quality of materials and workmanship that make us happy. It's the peace of mind that comes from knowing our home is better equipped to handle whatever nature throws at us in the future, and that it looks stunning at the same time.

Working with SPG Roofing & Exteriors and working with Chris Sheets turned out to be the best decision we could have made. We wholeheartedly recommend them to anyone in need of not just roof repair, but for not just repairing a house but for rebuilding a home.